New duty: October 2026

Compliance documentation, handled.

New employer duties come into force in October 2026. If a claim arrives and you can't produce the evidence, you don't have a defence. We build that evidence.

25%
Compensation uplift for non-compliant employers
Uncapped
Tribunal awards with no upper limit
Days until the new duty takes effect

The rules changed. Most businesses haven't.

New legislation significantly raises the bar for what employers must prove at tribunal. The standard is shifting — and that shift changes everything for businesses with public-facing staff.

The new standard

A higher bar than ever before

Employers will need to demonstrate there was genuinely no further step they could reasonably have taken. Policies alone won't cut it. You need documented evidence of action.

Third-party liability

You're responsible for others' behaviour

Employers become directly liable for the conduct of customers, clients, contractors, and anyone else who interacts with staff — if they can't prove they took steps to prevent it.

Financial exposure

The cost of getting it wrong is uncapped

Tribunal awards have no ceiling. Fail the new duty and a significant uplift is added on top. A single incident without proper documentation can be devastating.

The reality

Most businesses aren't ready

Outdated policies, no risk assessment, no evidence trail. When the deadline passes, the gap between what you have and what's expected will become very expensive.

We build the evidence before you need it.

A comprehensive compliance documentation pack, tailored to your business and your premises. Not a template. Not a tick-box exercise. A system that holds up under scrutiny.

I

Site-specific assessment

We visit your premises and assess the risks unique to your environment, your operations, and your workforce. Every business is different — your documentation should be too.

II

Complete documentation

Policies, procedures, risk assessments, reporting structures, training materials, and evidence logs — everything you need, built for your specific business.

III

Ongoing compliance

Legislation changes. Expectations evolve. Your documentation needs to keep up. We provide a framework that keeps your compliance current, not collecting dust.

Built for high-risk sectors

We work with businesses where staff interact with the public, work unsociable hours, or operate in higher-risk environments.

Hospitality & nightlife
Healthcare
Care agencies
Fitness & leisure
Dental & aesthetics
Student accommodation
Retail

How it works

1

Initial conversation

We learn about your business, your sector, and your current setup. No jargon, no pressure — just a clear picture of where you stand.

2

On-site assessment

We visit your premises and conduct a thorough review. This is what makes your documentation credible — not a generic download from the internet.

3

Delivery & implementation

You receive your complete documentation pack, tailored to your business. We walk you through everything so you know exactly what to do with it.

The deadline is October 2026.

Find out where you stand before it's too late.

Book a consultation